Company: QSR Estates Ltd
QSR Estates Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website or any of our property services. By using this website, you consent to the data practices described in this notice.
1. Information We Collect
We collect information that helps us provide and improve our services. This may include personal details such as your name, email address, telephone number, postal address, and company name when you make an enquiry through our website or by other means.
We also collect technical data automatically when you visit our website, such as your IP address, browser type, device information, time zone, and usage data through cookies or analytics tools. When you submit a property enquiry or registration form, we may also gather information related to your property preferences, investment interests, and any other details you voluntarily provide.
2. How We Use Your Information
Your personal data is used to respond to enquiries, provide property information, manage viewings, handle lettings and management services, and maintain our client relationships. We also use the information to improve the user experience on our website, communicate relevant updates, and, where you have given consent, send you marketing or promotional materials.
We may process your data for contractual reasons (such as providing services you request), to comply with legal obligations, or where it is in our legitimate business interests to do so, for example to keep proper business records or improve our services.
3. Sharing and Retention of Data
We treat all personal information with strict confidentiality. Your data may be shared only with trusted third parties such as business partners, contractors, letting agents, or professional advisers who assist in delivering our services. In some cases, we may share data with government or regulatory authorities if required by law. We do not sell or rent personal data to any third parties.
Your information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically stored for up to twelve months, while client and tenant records are retained for up to six years to comply with tax and property legislation.
4. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data. You can also withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact us at info@qsrestates.com. If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
5. Cookies
Our website uses cookies to enhance performance, analyse visitor traffic, and improve usability. Cookies are small files stored on your device that help us understand how visitors use our site. You can adjust your browser settings to refuse cookies; however, some website features may not function properly without them.
6. Data Security
We take appropriate technical and organisational measures to secure your personal information against unauthorised access, alteration, or destruction. Our website is protected by SSL encryption, and data is stored on secure servers accessible only to authorised personnel.
7. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will always be published on this page, and the date of the most recent revision will appear at the top.
8. Contact
For questions or concerns regarding this Privacy Policy or our data handling practices, please contact:
QSR Estates Ltd
Email: info@qsrestates.com
Website: www.qsrestates.com